A 99.9% Server Uptime
The principal advantage of establishing your very own website hosting system is that you don’t need to worry about compatibility – you design a particular set of software apps in such a manner as to be compatible with a defined set of hardware components. The end result is something considerably more stable and reliable, because there are fewer potential risks of failure. We have set up our cloud hosting platform atop time–proven hardware components coupled with a strongly modified version of SELinux so as to create a completely secure home for your personal sites.
That is the reason why, with all our website hosting services packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to deliver an enterprise–class web hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve set up our very own custom network to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And thanks to this, irrespective of which datacenters you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to curtail all possible risks with our cloud hosting packages and although our company provides topflight support, sometimes the customer is simply not content with what we offer. Or he wants to switch to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully happy, you will receive a refund.
24/7 Technical Support
If you have ever been forced to wait for hours to receive an answer, you know how annoying this can be, especially if your web site is at stake. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be here for you and they’ll answer you within an hour. And the best thing is that their average support ticket response time is under 20 minutes!