Support Channels

  • Video Tutorials

  • Video Training

  • Our how–to video tutorials will assist you with any duty within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We offer a user–friendly Frequently Answered Questions section where you will find solutions to the most frequently asked questions.

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  • Ticketing System

  • A Ticketing System

  • The client support team is on duty 24/7/365 to provide answers to your queries. You are going to have a response in less than one hour after the ticket submission.

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Forms of Guidance

  • Shared Hosting Support

  • Website Hosting Help and Support

  • If you have troubles using our website hosting services services or would like more resources for your web pages, just let us know and we’ll give you the best hints and tips.

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  • VPS Hosting Support

  • VPS Hosting Support

  • Assuming that you encounter issues using your SolusVM administration panel, or with any of the applications the VPS arrives pre–installed with, just contact us.

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  • Dedicated Hosting Support

  • Dedicated Web Hosting Guidance

  • We’ll be present 7 days a week to help you out with any given server administration process or to help you change the existing configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to operate. But if, at any time, you need assistance, you are able to count on our 24/7 tech support service.
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