Irrespective of the fact that the hosting service offered by the different companies is almost the same, every provider has a personalized platform with its own modifications and ways to do specific operations. This is the reason why, an information-crammed knowledge base will be very helpful both for people with little or no experience and for tech-savvy individuals who will at some point find out how certain operations are performed, but will waste time in the process. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and efforts. The consequence is more content customers, as they can easily find the info they need, and considerably less work for the customer service staff members, because typically the vast majority of the queries and difficulties that customers have are already enumerated in the knowledge base. Provided that the articles themselves are written well and cover more topics, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

If you order a website hosting package from us, you will be given access to our elaborate online help documentation where you will find info about pretty much everything associated with our web hosting packages. The topics range from how to create an email account on your cell phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-understand manner and feature comprehensive guidelines on how to carry out a given operation within your Hepsia hosting Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns web-based applications on your desktop computer. The complete archive of articles will be located in the Help section of the Control Panel, but the ones that are applicable to a particular section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to discover practically everything associated with your account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an extensive online knowledge base for all our present and potential clients, so if you buy a semi-dedicated server account through us, you’ll be able to find any information that you are looking for at any time. We have a myriad of informative help articles, which will help you better understand what is going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply two instances. Our how-to tutorials will help you do anything you need – extract files from an archive, import a database, redirect a domain, etc. Additionally, we’ve also got troubleshooting guidelines, which will permit you to find out what causes a certain problem and the viable solutions for it. In case you are not able to send emails or your domain returns an HTTP 500 error message, for example, you can consult our knowledge base and repair the issue immediately. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.