There're a lot of website hosting suppliers available, but most of them are resellers that have limited resources, especially when it comes to support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you will get through this channel of communication will vary based on the service provider - some provide you with experienced phone support, many others offer general and customer support only because some matters are more time-consuming and it would be faster and easier to be resolved with a support ticket, especially if the issue has to be escalated. However, it's good to know that you can contact your hosting supplier because there're countless small matters which can be resolved easily and in a very timely manner with a call, not mentioning that you can get more information for the services before you become a client.

Phone Support in Website Hosting

Our website hosting plans offer phone support fourteen hrs a day even on public holidays, so if you do not have an account yet, you will be able to call and find out more about our services or if we meet the system requirements for your websites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you're able to call the number which is nearer to you. In case you are an existing customer, we will assist you timely with any kind of general and billing issues and with numerous technical issues in order to save you time and efforts - we are aware of the fact that often it is quicker to consult with a live person to get things done promptly. Of course, some matters cannot be managed on the telephone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there will always be somebody to assist you if you have any questions about the semi-dedicated server plans that we supply. Whether you need to find out more about the packages, you have some billing issue or some general problem, you can just give us a call. Although some more complex problems may need a ticket so as to give some time to our technical support crew to investigate, we're able to help you with a lot of technical questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the United States, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we also have an international number where you'll be able to reach us.