Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Resolution Guarantee

  • Our technical help team is on–line 24/7 to reply to all of your support demands. Every single ticket you send out to us shall be answered within up to 60 mins. If your situation calls for aid from an admin, we are going to address the ticket to the person on duty and will notify you that the issue is being taken care of.

  • Top quality support service

  • Expert Customer Help Service

  • We deliver 24x7 client help and support through a ultra–fast ticket solution built into your Control Panel. You could e–mail us at any time about any of the applications that come installed in advance on the virtual server, this includes the selected Linux OS version, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Site Control Panel that is provided free–of–charge along with your virtual server, you can discover a useful Help zone, that features everything you should be informed on when running your web sites and applications. We have added a wide selection of how to content articles and video courses that demonstrate the essential website managing responsibilities in an easy–to–understand fashion.